Smart Ride Privacy Policy

Last Modified: December 5, 2015

Your privacy is important to Smart Ride, which is why we have developed a Privacy Policy that covers how we collect, use, disclose, transfer and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Information we collect

We collect information to provide better services to all of our users -- from basic stuff like figuring out your preferred language, to more complex things like which ads you'll find most useful or the best route to take back home during rush hour.

We collect information in two ways:

We may collect this information even if you are not logged in to the application.

You should be able to adjust the settings on your iOS mobile device to prevent our collection of Location Information by disabling the location services feature on your device.

How we use information we collect

We use the information we collect from all our services to provide, maintain, protect and improve them, to develop new ones, and to protect Smart Ride and our users. We also may use this information to offer you tailored content, such as more relevant advertising.

When you contact us, we may keep a record to help solve any issues you are facing, and we may use your email address to inform you of our services, such as upcoming improvements.

We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services. For example, by saving your preferred walking distance we can give you personalized trip directions. When showing tailored ads, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.

We may process your information on servers outside the country where you live.

Information We Share

We do not share personal information with companies, organizations and individuals outside Smart Ride unless one of the following circumstances apply:

We may share aggregated, non-personally-identifiable information publicly and with our partners. For example, we may share information publicly to show trends about the general use of our services.

If Smart Ride is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Data Retention

We retain the collected information for the period necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law. Thereafter we will delete your aforementioned data in our possession within a reasonable timeframe, except such data as we determine may be needed to resolve disputes, enforce our agreements, and comply with business, technical and legal requirements related to the service.

Information Security

We take precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

We restrict access to personal information to Smart Ride employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict confidentiality obligations.


Our Privacy Policy applies to all of the services offered by Smart Ride, Inc. and its affiliates, including services offered on other sites, and downloadable software applications (such as Smart Ride for iPhone).

Our Privacy Policy does not apply to services offered by other companies or individuals, including advertisement features of our applications (such as Apple's iAd), or other sites linked to from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.


We may change this policy from time to time. We will post any privacy policy changes to this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).