Last Modified: December 5, 2015
We collect information to provide better services to all of our users -- from basic stuff like figuring out your preferred language, to more complex things like which ads you'll find most useful or the best route to take back home during rush hour.
We collect information in two ways:
Information you give us. For example, when you sign up for a newsletter, we will ask for personal information like your email address and name. This also includes identifiers you may use to log in to or use our services, for examples your user name or Facebook ID.
Info we get from your use of our services. We may collect information about the services you use and how you use them, like when you interact with our website or our app(s). This information includes:
We may periodically determine and collect your device's location information, such as GPS signals on your device. We may also collect location information when you use our location-enabled services (for example, while searching for transit information near your current location on our website or within our iOS app).
We may collect this information even if you are not logged in to the application.
You should be able to adjust the settings on your iOS mobile device to prevent our collection of Location Information by disabling the location services feature on your device.
We use the information we collect from all our services to provide, maintain, protect and improve them, to develop new ones, and to protect Smart Ride and our users. We also may use this information to offer you tailored content, such as more relevant advertising.
When you contact us, we may keep a record to help solve any issues you are facing, and we may use your email address to inform you of our services, such as upcoming improvements.
We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services. For example, by saving your preferred walking distance we can give you personalized trip directions. When showing tailored ads, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.
We may process your information on servers outside the country where you live.
We do not share personal information with companies, organizations and individuals outside Smart Ride unless one of the following circumstances apply:
With Your Consent We will share personal information with companies, organizations or individuals outside of Smart Ride when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
For Advertising Purposes We share the information we collect (including personal information) with third-party business partners who commit to comply with applicable laws concerning their usage of the information. Our third-party business partners may use the information either for themselves or on behalf of their own business partners to:
For Legal Reasons We will share personal information with companies, organizations or individuals outside of Smart Ride if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
We may share aggregated, non-personally-identifiable information publicly and with our partners. For example, we may share information publicly to show trends about the general use of our services.
We take precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
We restrict access to personal information to Smart Ride employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict confidentiality obligations.